One of the best known online casinos is Karamba. This is mainly because Karamba advertises quite fanatically. You sometimes get something in the mailbox that indicates that you have won something at Karamba. Or that a bonus can be obtained from Karamba.
Karamba is such a casino that is not by definition unreliable, but there is something wrong with it. You sometimes have to fight for your money. Verifying your account sometimes takes a long time. If you make a lot of bombing and make noise, you will get your money. But that is of course not the way we like it. Fast payouts must be obvious at an online casino.
Karamba is also known for the small print in the bonus conditions and for the often intrusive VIP managers. Not that Karamba is interesting for high rollers. Many annoying conditions and payout limits ensure that high rollers also look better somewhere else.
You read it. Karamba is not our favorite online casino.
The welcome bonus is announced in large format as a 100% bonus up to 200 NZD and 100 free spins. This is now what we call a misleading welcome bonus. With your first deposit you will receive a 100% bonus up to 200 NZD supplemented with 20 free spins. These 20 spins are for Fruity Friends, a slot machine developed by Aspire Global. If you deposit a minimum of 20 NZD the next day, you will receive 40 extra spins. You will receive the last 20 spins if you deposit another 20 NZD a day later. A maximum payout of 100 NZD also applies to these free spins.
The bonus conditions are also tough. Spicier than they initially seem. If you take a quick look at the number of times you have to play the bonus around, you think that you will be away with 35 times playing the bonus. That is disappointing. As we said, Karamba is the king of the fine print in the conditions. Only a very limited number of slots counts for 100%. Most slots count for only 50%. So we dare to state calmly that the playing condition is in fact no less than 70 times. That is a lot and the experienced bonus hunter knows how to find more favorable casino bonuses. Some slot machines, such as Blood Suckers and Jackpot 6000, do not even count towards playing the bonus.
There are not many interim, spontaneous promotions and promotions. Everything is related to the VIP program. Each player is classified in a VIP level. At Karamba, that means as much as "You only really belong if you deposit a lot and play a lot". Players in the higher VIP levels will receive extra bonuses and faster payouts. The latter in particular is striking. Karamba can pay a bit faster, but only with a select group of players.
Another tip for players with a VIP manager. Always have commitments about special conditions posted on e-mail. Karamba sometimes wants to forget what VIP managers have promised you when it comes to winnings and payouts.
Game selection from Karamba
Over the years, Karamba has considerably expanded the range of games on offer. Karamba has tried it for a long time, especially with its own games. Fruity Friends and Astrodice are the best known. In the end, Karamba realized that the war cannot be won with these games alone.
You can now also play at Karamba on slots from MicroGaming, NetEnt and Play’n Go. Via NYX, a contract has also been concluded for slots of all kinds, including Big Time Gaming and Blue Print Gaming. At Karamba you will not find the complete range of every manufacturer, but you will find the most popular slots. Here you can play Book of Dead from Play’n Go, just like Starburst from NetEnt, Thunderstruck II from MicroGaming and Ted from Blue Print Gaming. All in all, the game selection is not vastly expanded, but in terms of slot machines it is in good order.
Online scratch cards
The specialty of Karamba are the online scratch cards, or online scratch cards. That works simple and just like a normal scratch card from the store. You scratch all the squares and if you have three of the same symbols, you win. The odds of winning are around 1 in 3. Scratch tickets are known to be able to win relatively high prizes. The main prizes are often 1,000 or more times your bet. On the other hand, there are also very many small prizes.
Karamba has quite a few. The operator behind Karamba, Aspire Global, also runs a number of scratch card websites such as Scratch 2 Cash. A lot of scratch cards have been developed especially for these sites. You can also play this at Karamba.
Another downside was also worked on. Until recently, Karamba did not have a live casino. Now it has. It is not very extensive, the focus remains on online slots. Live casino enthusiasts have the choice of 7 different gaming tables. These are five tables with roulette and two with Baccarat. Remarkably, Blackjack is missing.
You can play this popular card game on a blackjack machine. There are also a limited number of video poker machines.
Is Karamba reliable?
There are quite a few complaints from players about Karamba. Eventually they all will be solved, but it says a lot about Karamba. Payouts are too slow and apparently Karamba hopes that you will lose the won money in the meantime. That is not the way it should be. We think the standard terms have been too long. Not longer than 3 days for payments to Neteller and Skrill or up to 8 days for bank transfer is OK
Another badly arranged thing is that you cannot refuse a bonus at the push of a button. Don’t you want the bonus? Then you should contact the help desk to inform them that you are not interested in a bonus with these kind of annoying conditions.
The payout limit of 7,000 NZD per month is also ridiculous. You can bet full, win a multiple of 7,000 NZD, but only have 7,000 NZD paid out per month. Given that payouts at Karamba take a long time, double annoying. A big prize means "hassle" every month.
Talking about the help desk: it sometimes takes a while before you get answers to simple questions. This makes conversations difficult, because you have to wait every time until the help desk employee finally answers. This is especially the case in busier times, such as in the evening. Many of the Karamba employees are also not particularly friendly and helpful.